Contact us to get started!
Account / Relationship Manager
Malta
Full-time
Hybrid
About the role
We are looking for a commercially driven and relationship-focused Account Manager to manage and grow a portfolio of key iGaming clients. This role sits at the intersection of payments, technology, and commercial strategy, with a strong focus on driving performance, retention, and long-term partnerships.
You will act as the main point of contact for your accounts, ensuring clients maximize the value of our payment orchestration platform while identifying opportunities for growth and optimization.
Key responsibilities
- Manage a portfolio of key merchant accounts, acting as the primary point of contact
- Build strong, long-term relationships with clients and key stakeholders
- Monitor account performance (volumes, acceptance rates, routing, etc.) and proactively identify trends
- Lead regular client touchpoints, including Monthly and Quarterly Business Reviews (MBRs/QBRs)
- Identify and drive commercial opportunities (growth, upsell, new markets, new providers)
- Work closely with Product, Tech, and Operations teams to resolve issues and deliver improvements
- Act as the voice of the customer internally, ensuring client needs are understood and prioritized
- Support clients with payment strategy, including PSP selection and optimization
- Manage and mitigate risks (volume decline, churn, operational issues)
- Ensure a high level of service and client satisfaction at all times
Requirements
- Experience in iGaming, payments, fintech, or a related industry
- Strong commercial mindset with the ability to identify and drive growth opportunities
- Excellent communication and stakeholder management skills
- Ability to analyze data and translate insights into actions
- Comfortable working in a fast-paced, dynamic environment
- Strong organizational skills and attention to detail
Why join us?
- Provided equipment (MacBook).
- Competitive compensation package, aligned with seniority and experience.
- Flexible working arrangements supporting a healthy work–life balance.
- A collaborative culture that values expertise, accountability, and getting things done.
Send us your resume
Our core values
Latest equipment
Get the hardware and software you need to do your best work.
Competitive compensation
Market-rate salary, equity, and performance bonuses.
Hybrid working model
50% in office, the rest remote, supporting a healthy work–life balance
Ownership
Meaningful work with production impact across hundreds of merchants and 300+ PSPs.
Contact us to get started!
Account / Relationship Manager
Malta
Full-time
Hybrid
About the role
We are looking for a commercially driven and relationship-focused Account Manager to manage and grow a portfolio of key iGaming clients. This role sits at the intersection of payments, technology, and commercial strategy, with a strong focus on driving performance, retention, and long-term partnerships.
You will act as the main point of contact for your accounts, ensuring clients maximize the value of our payment orchestration platform while identifying opportunities for growth and optimization.
Key responsibilities
- Manage a portfolio of key merchant accounts, acting as the primary point of contact
- Build strong, long-term relationships with clients and key stakeholders
- Monitor account performance (volumes, acceptance rates, routing, etc.) and proactively identify trends
- Lead regular client touchpoints, including Monthly and Quarterly Business Reviews (MBRs/QBRs)
- Identify and drive commercial opportunities (growth, upsell, new markets, new providers)
- Work closely with Product, Tech, and Operations teams to resolve issues and deliver improvements
- Act as the voice of the customer internally, ensuring client needs are understood and prioritized
- Support clients with payment strategy, including PSP selection and optimization
- Manage and mitigate risks (volume decline, churn, operational issues)
- Ensure a high level of service and client satisfaction at all times
Requirements
- Experience in iGaming, payments, fintech, or a related industry
- Strong commercial mindset with the ability to identify and drive growth opportunities
- Excellent communication and stakeholder management skills
- Ability to analyze data and translate insights into actions
- Comfortable working in a fast-paced, dynamic environment
- Strong organizational skills and attention to detail
Why join us?
- Provided equipment (MacBook).
- Competitive compensation package, aligned with seniority and experience.
- Flexible working arrangements supporting a healthy work–life balance.
- A collaborative culture that values expertise, accountability, and getting things done.
Send us your resume
Our core values
Latest equipment
Get the hardware and software you need to do your best work.
Competitive compensation
Market-rate salary, equity, and performance bonuses.
Hybrid working model
50% in office, the rest remote, supporting a healthy work–life balance
Ownership
Meaningful work with production impact across hundreds of merchants and 300+ PSPs.
Contact us to get started!
Account / Relationship Manager
Malta
Full-time
Hybrid
Account / Relationship Manager
Manager
Malta
Full-time
Hybrid
About the role
We are looking for a commercially driven and relationship-focused Account Manager to manage and grow a portfolio of key iGaming clients. This role sits at the intersection of payments, technology, and commercial strategy, with a strong focus on driving performance, retention, and long-term partnerships.
You will act as the main point of contact for your accounts, ensuring clients maximize the value of our payment orchestration platform while identifying opportunities for growth and optimization.
Key responsibilities
- Manage a portfolio of key merchant accounts, acting as the primary point of contact
- Build strong, long-term relationships with clients and key stakeholders
- Monitor account performance (volumes, acceptance rates, routing, etc.) and proactively identify trends
- Lead regular client touchpoints, including Monthly and Quarterly Business Reviews (MBRs/QBRs)
- Identify and drive commercial opportunities (growth, upsell, new markets, new providers)
- Work closely with Product, Tech, and Operations teams to resolve issues and deliver improvements
- Act as the voice of the customer internally, ensuring client needs are understood and prioritized
- Support clients with payment strategy, including PSP selection and optimization
- Manage and mitigate risks (volume decline, churn, operational issues)
- Ensure a high level of service and client satisfaction at all times
Requirements
- Experience in iGaming, payments, fintech, or a related industry
- Strong commercial mindset with the ability to identify and drive growth opportunities
- Excellent communication and stakeholder management skills
- Ability to analyze data and translate insights into actions
- Comfortable working in a fast-paced, dynamic environment
- Strong organizational skills and attention to detail
Why join us?
- Provided equipment (MacBook).
- Competitive compensation package, aligned with seniority and experience.
- Flexible working arrangements supporting a healthy work–life balance.
- A collaborative culture that values expertise, accountability, and getting things done.
Send us your resume
Benefits & Perks
Latest equipment
Get the hardware and software you need to do your best work.
Competitive compensation
Market-rate salary, equity, and performance bonuses.
Hybrid working model
50% in office, the rest remote, supporting a healthy work–life balance
Ownership
Meaningful work with production impact across hundreds of merchants and 300+ PSPs.
